FAQ

Frequently Asked Questions

What is Happy Joe's Company Store?

Happy Joe's Company Store is a shopping site where Happy Joe's franchises can purchase apparel and accessories with the Happy Joe's logo on them.

How do I make purchases on Happy Joe's Company Store?

To view a product, click on the category. Then click on the product that you wish to view in detail. Simply choose the size, color, and quantity that you wish to order and add to the shopping cart.

Please use the Size Charts for reference only. The measurements will guide you to what sizes you will need. If between sizes on the chart, order the next size larger.

How secure is your site?

Orders placed on our site are completely secure and encrypted using SSL technology.

What if I have problems with my order?

Your satisfaction is very important to us. Please notify us as soon as possible in order to rectify the situation. See RETURN POLICY for further information.

How will my order be shipped?

Your package will go out by UPS. Depending on location, UPS will deliver as follows: For the Midwest: 2 to 3 working days For the East: 3 to 4 working days For the West: 4 to 5 working days.

How long will it take to receive my items from the time of my order?

Because of the custom embroidery, it will take approximately 10 - 14 working days.

What type of payment do you accept?

We accept Visa and MasterCard. If your location has terms currently set up with Lake Prairie Marketing or bill their order through corporate, you will receive a unique gift certificate code to purchase your apparel.